Through the My Tee Times App (“the MTT App”), My Tee Times Sdn Bhd (“MTTSB”) provides a platform through which you can browse different golf courses listed therein and make bookings of tee times with the relevant Golf Club.
When rendering our services, the information that we disclose about golf courses is based on the information provided to us by the relevant Golf Club. The respective Golf Club remains responsible at all times for the accuracy, completeness and correctness of the golf course listed on the MTT App. In case of problems, our Customer Service will use its commercially reasonable efforts to assist you and serve as a point of contact with the relevant Golf Club.
The MTT App does not constitute and should not be regarded as a recommendation or endorsement of any of the golf courses listed. We hereby expressly disclaim any representation, warranty or undertaking in relation to the quality, status or adequacy of any golf course listed on the MTT App.
We reserve the right not to accept your bookings (or in exceptional cases to cancel confirmed ones) at our discretion and for whatever (legal) reason without the need to justify such refusal. We also reserve the right to bar (“blacklist”) users from the MTT App, on a permanent or temporary basis, at our discretion. Any such blacklisted user must not attempt to use the MTT App under any other name or through any other user.
Please note that, unless expressly indicated otherwise, all prices on the MTT App are for tee time bookings only, for the specified time, date and number of people.
We strive to have the most competitive prices and we want you to pay the lowest price possible for your golf game at the relevant golf course.
Sometimes cheaper rates are available on the MTT App for a specific tee time at the relevant golf course, however, these rates may carry special restrictions and conditions, for example in respect of cancellation and rain check. Please check the details thoroughly for any such conditions prior to making your booking.
In addition to the booking prices, some Golf Clubs will charge mandatory service fees, surcharges, and local taxes. If we are aware of these service fees and local taxes, we will display them with your booking price. These service fees and local taxes may be collected directly from you by the Golf Clubs, in addition to the price you pay for your booking.
You will incur additional charges at the Golf Club for all services and products you use that are not included in the booking price as expressly described by the booking conditions. Charges for amenities you use and products you consume during your game at the Golf Club (for example, parking, internet access, food and drink) are not included in the booking price unless specified.
If you are unsure or concerned about additional charges, please verify with the relevant Golf Club or Customer Service which extra fees (if any) are payable in addition to your booking.
The prices shown in MTTSB listings are based on rates set by the Golf Course(s) in their local currency.
You authorize MTTSB (or a company acting on our behalf) to charge or debit your Payment Instrument for the full price subject to the Booking conditions stated in clause 6 below.
In order to make a booking you must be over 18 years old (or such other age at which majority is reached in your country or territory) and have the full legal capacity to make the transaction (or have the authorization to do so from your legal guardian). You undertake that the credit or debit card you are using is your own or that you are authorized to complete the booking with this card and that there are sufficient funds to cover the cost of the transaction. You accept financial responsibility for all transactions made under your name or account.
By making a booking on our MTT App, you accept and agree to the relevant Golf Club’s booking conditions, including cancellation and no-show policies applicable to that booking, and to any additional terms and conditions of the Golf Course that may apply to your booking.
The general cancellation and no-show policy of each Golf Club is made available on the MTT App at the Golf Course information page or under “Cancellation Policy” or the like, and in the confirmation email. Please note that you may be charged for your cancellation in accordance with the Golf Course’s cancellation and no-show policy. We recommend that you read the cancellation and no-show policy of the Golf Course carefully prior to making your booking.
Regardless of the Golf Club’s cancellation policy, MTTSB reserves the right to charge a cancellation fee, this will be indicated on the MTT App.
If you wish to review, adjust or cancel your booking, please revert to the confirmation email and follow the instructions therein or contact Customer Service.
Many Golf Clubs have specific policies around valid golf handicaps, children, accompanying non-players and/or pets. As indicated above, you are strongly advise to check with Customer Service, the Golf Club itself or to verify the Golf Club’s policies.
You may use information from the MTT App for your own personal use only. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without our express permission and that of the copyright owner. In the event of any permitted copying, redistribution or publication of copyright material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. You acknowledge that you do not acquire any ownership rights by downloading copyright material.
We may provide hypertext links to other MTT Apps which are operated by other people. Using such a link, you acknowledge leaving the MTT App and proceeding at your own responsibility.
Content submitted by users will be considered non-confidential and MTTSB is under no obligation to treat such content as proprietary information. Without limiting the foregoing, MTTSB reserves the right to use the content as it deems appropriate, including, without limitation, deleting, editing, modifying, rejecting, or refusing to post it. MTTSB is under no obligation to offer you any payment for content that you submit or the opportunity to edit, delete or otherwise modify content once it has been submitted to MTTSB. MTTSB shall have no duty to attribute authorship of content to you, and shall not be obligated to enforce any form of attribution by third parties. Please refer to the MTTSB Policies on the MTT App for more details.
If it is determined that you retain moral rights (including rights of attribution or integrity) in the content, you hereby declare that (a) you do not require that any personally identifying information be used in connection with the content, or any derivative works of or upgrades or updates thereto; (b) you have no objection to the publication, use, modification, deletion and exploitation of the content by MTTSB or its licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the content; and (d) you forever release MTTSB , and its licensees, successors and assigns, from any claims that you could otherwise assert against MTTSB by virtue of any such moral rights.
If you have complaints about MTTSB’s service, you can contact our Customer Service team. We will do our very best to help you. Please note that any complaints about the Golf Clubs (policies, standards, service, facilities, decoration, food, etc.) is ultimately a matter for the Golf Club itself. MTTSB will coordinate directly with the Golf Club to try and find a mutually agreeable solution but cannot guarantee a satisfactory outcome.
ALL CONTENT, INCLUDING SOFTWARE, PRODUCTS, SERVICES, INFORMATION, TEXT AND RELATED GRAPHICS CONTAINED WITHIN OR AVAILABLE THROUGH THE MTT APP ARE PROVIDED TO YOU ON AN "AS IS," "AS AVAILABLE" BASIS. MTTSB MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE MTT APP OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED ON THIS WEBMTT APP AND TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, MTTSB DISCLAIMS ALL REPRESENTATIONS, CONDITIONS AND WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED CONDITIONS OR WARRANTIES OF MERCHANTABILITY OR SATISFACTORY WORKMANLIKE EFFORT, INFORMATIONAL CONTENT, TITLE, OR NON-INFRINGEMENT OF THE RIGHTS OF THIRD PARTIES. MTTSB DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS THAT THE MTT APP WILL OPERATE ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT THE MTT APP AND/OR ITS SERVERS WILL BE FREE OF VIRUSES AND/OR OTHER HARMFUL COMPONENTS. MTTSB DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING SUITABILITY, AVAILABILITY, ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY MATERIAL OF ANY KIND CONTAINED WITHIN THE MTT APP FOR ANY PURPOSE, INCLUDING SOFTWARE, PRODUCTS, SERVICES, INFORMATION, TEXT AND RELATED GRAPHICS CONTENT.
UNLESS MTTSB IS AT FAULT FOR INTENTIONAL OR WILLFUL MISCONDUCT, OR GROSS NEGLIGENCE, MTTSB IS NOT RESPONSIBLE FOR ANY FAILURES CAUSED BY SERVER ERRORS, MISDIRECTED OR REDIRECTED TRANSMISSIONS, FAILED INTERNET CONNECTIONS, INTERRUPTIONS IN THE TRANSMISSION OR RECEIPT OF BOOKINGS OR, ANY COMPUTER VIRUS OR OTHER TECHNICAL DEFECT, WHETHER HUMAN OR TECHNICAL IN NATURE.
LIMITATION OF OR EXEMPTION FROM THE AFOREMENTIONED LIABILITY MAY NOT BE PERMITTED PURSUANT TO THE RELEVANT APPLICABLE LAWS. IN SUCH CASE, MTTSB SHALL BEAR THE LIABILITY TO THE EXTENT SET FORTH IN THE RELEVANT LAWS.
TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MTTSB , INCLUDING ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, SUBSIDIARIES, AFFILIATES, DISTRIBUTORS, SUPPLIERS, LICENSORS, AGENTS OR OTHERS INVOLVED IN CREATING, SPONSORING, PROMOTING, OR OTHERWISE MAKING AVAILABLE THE MTT APP AND ITS CONTENTS (COLLECTIVELY THE "COVERED PARTIES"), BE LIABLE TO ANY PERSON OR ENTITY WHATSOEVER FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, COMPENSATORY, CONSEQUENTIAL, OR PUNITIVE DAMAGES OR ANY DAMAGES OR LOSSES WHATSOEVER, INCLUDING BUT NOT LIMITED TO (WHERE RELEVANT, CAUSED BY): (I) LOSS OF PRODUCTION, LOSS OF PROFIT, LOSS OF REVENUE, LOSS OF CONTRACT, LOSS OF OR DAMAGE TO GOODWILL OR REPUTATION, INCONVENIENCE , STRESS, DISTRESS, LOSS OF CLAIM, BUSINESS INTERRUPTION, DATA OR OTHER INTANGIBLE LOSSES; (II) YOUR INABILITY TO USE, UNAUTHORIZED USE OF, DELAY, PERFORMANCE OR NON-PERFORMANCE OF THE MTT APP; (III) UNAUTHORIZED ACCESS TO OR TAMPERING WITH YOUR PERSONAL INFORMATION OR TRANSMISSIONS; (IV) THE PROVISION OR FAILURE TO PROVIDE ANY SERVICE, INCLUDING SERVICES RENDERED OR PRODUCTS OFFERED BY THE GOLF COURSE, (PARTIAL) CANCELLATIONS OR OVERBOOKINGS; (V) ERRORS OR INACCURACIES CONTAINED ON THE MTT APP OR ANY INFORMATION (INCLUDING BUT NOT LIMITED TO THE (DESCRIPTIVE) INFORMATION (INCLUDING RATES, AVAILABILITY AND RATINGS) OF THE GOLF COURSE AS MADE AVAILABLE ON THE MTT APP), SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS OBTAINED THROUGH THE MTT APP; (VI) ANY TRANSACTIONS ENTERED INTO THROUGH THE MTT APP; (VII) ANY PROPERTY DAMAGE INCLUDING DAMAGE TO YOUR COMPUTER OR COMPUTER SYSTEM CAUSED BY VIRUSES OR OTHER HARMFUL COMPONENTS, DURING OR ON ACCOUNT OF ACCESS TO OR USE OF THE MTT APP OR ANY MTT APP TO WHICH IT PROVIDES HYPERLINKS; OR (VIII) DAMAGES OTHERWISE ARISING OUT OF THE USE OF THE MTT APP, ANY USE, DELAY OR INABILITY TO USE THE MTT APP, OR ANY INFORMATION, PRODUCTS, OR SERVICES OBTAINED THROUGH THE MTT APP; OR (IX) ANY (PERSONAL) INJURY, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES ATTRIBUTABLE TO THE GOLF COURSE (ITS EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, REPRESENTATIVES OR AFFILIATED COMPANIES) (X) ANY DAMAGES CAUSED BY A FORCE MAJEURE EVENT. THE LIMITATIONS OF LIABILITY SHALL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF A COVERED PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.
A force majeure event is any event beyond the Covered Parties’ control and can include, but is not limited to, natural disasters, weather conditions, fire, nuclear incident, electro-magnetic pulse, terrorist act, riots, war, arson attacks, insurgency, rebellion, armed hostilities of any kind, labor disputes, lockouts, strikes, shortages, government actions or restraints, pilferage, bankruptcy, machinery breakdown, network or system interruptions or breakdown, internet or communications breakdown, quarantine, epidemic, pandemic etc. No responsibility is accepted for any additional expense, omissions, delays, re-routing or acts of any governmental authority. No Covered Party shall be responsible for any Golf Course’s breach of any condition or warranty including, but not limited to, implied conditions or warranties of fitness for a particular purpose or of merchantability, nor shall any Covered Party be responsible for any other wrongdoing of an Golf Course (including any liability in tort), as to any products and/or services available through the MTT App. MTTSB does not guarantee continuous access without interruption to the MTT App.
In addition, limitation of or exemption from the aforementioned liability may not be permitted pursuant to the relevant applicable laws. In such case, MTTSB shall bear the liability to the extent set forth in the relevant laws. Claims should be submitted as soon as possible after occurrence of the event giving rise to the claim. Claims submitted with undue delay may be considered void pursuant to applicable statute of limitations. Only bona fide claims will be considered.
MTTSB does not in any way (directly or indirectly, independently or in conjunction with any party) own, manage, operate or control the golf courses and/or the Golf Clubs. The Golf Clubs are liable and responsible for providing golf course services and welcoming people who have booked through the MTT App as their guests.
All of our online bookings services rendered through the MTT App are provided by My Tee Times Sdn Bhd (Company No.1332899-M) of Suite 601-602, Level 6, Bangunan Ang, No. 1, Jalan Jeram, Taman Tasek, 80200 Johor Bahru, Johor, which is a private limited liability company, incorporated under the laws of Malaysia, having its registered address at Suite 601-602, Level 6, Bangunan Ang, No. 1, Jalan Jeram, Taman Tasek, 80200 Johor Bahru, Johor
Our Customer Service can be contacted at : +010 666 5149 (Mr. William)